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URC stands for Underrated Club.
At Underrated Club, we provide a variety of payment options to cater to your convenience. You can securely complete your purchases using major credit cards like Visa, MasterCard, and American Express, along with debit cardsand Cash on Delivery. Additionally, we offer Buy Now, Pay Later options through various providers, allowing you to shop now and pay later. With these flexible payment methods, we aim to make your shopping experience hassle-free and enjoyable.
To initiate a return, go to the footer of our website and select the "Return" option. You will be directed to our returns request page where you can provide your email ID and order number. Follow the provided instructions to complete your return request. You can also access the return request page directly at https://www.underratedclub.com/a/506-returns-manager. Please note, we do not offer exchanges.
Yes, a flat reverse shipment fee of Rs. 100 will be applied per order during the refund process.
Orders typically arrive within 2-7 business days after they are processed and shipped.
Once your order is successfully placed, you will receive an order confirmation email containing the details of your purchase.
If your shipment is delayed, please reach out to our Customer Support team for assistance in tracking your order and resolving any delivery issues.
No, we do not charge an advance amount for Cash on Delivery orders.
No, we do not charge any additional shipping fees upon delivery.
At the moment, we only ship within India.
You can cancel your order by accessing the "My Orders" section in your account and selecting the cancel option for the specific order within the specified time frame. Please note that you cannot cancel an order once it has been dispatched/shipped.
To initiate a return, go to the footer of our website and select the "Return" option. You will be directed to our returns request page where you can provide your email ID and order number. Follow the provided instructions to complete your return request. You can also access the return request page directly at https://www.underratedclub.com/a/506-returns-manager. Please note that we do not offer exchanges.
If you receive a damaged product, please contact our Customer Support team immediately to arrange for a replacement or refund.
You have 7 days from the date of receipt to initiate a return for eligible items.
Refunds are typically processed within 3-5 business days after we receive and inspect your returned items.
For prepaid orders, refunds are credited back to the original payment method used during checkout.
You can check the status of your returned order by logging in to your Underrated Club account and viewing the order details in the "My Orders" section.
Please refer to our size chart available on each product page to determine the correct size for you.
If your payment was deducted but the order wasn't placed, we advise you to first check with your bank. Typically, the debited amount should be refunded to your account within 48-72 hours. If the issue persists after this period, please feel free to reach out to our Customer Support team at hello@underratedclub.com for further assistance. We're here to help resolve any concerns you may have.
Secure payment
Cash on delivery
Free delivery
7 days easy returns